Case Study: An Israeli Industrial Plant Moves to Cloud RDP

Short version: a leading Israeli industrial factory ran about 70 administrative users on a single terminal (RDP) server that was slow, dropped connections and was a single point of failure. OMC Cloud replaced it with three Windows Server RDP servers in the cloud behind a dedicated load balancer, with two-factor authentication and separate backups for each server. Login times fell from an average of 12 seconds to 2–3 seconds, and no disconnections or crashes have been recorded since.

The factory is one of the leaders in its field in Israel, with hundreds of employees and critical information systems that run the entire chain of production, inventory, logistics and management.

What problem was the factory facing?

Until recently, the whole working environment of the administrative staff, about 70 users, was concentrated on a single terminal server (RDP) that was struggling more and more to cope with the load. The bottleneck affected the entire organisation:

• Employees reported significant slowness, sudden disconnections and long loading times, especially at peak hours.
• ERP systems and control software opened over RDP needed heavy resources, but the existing infrastructure was neither flexible nor stable enough.
• The server was a single point of failure: had it crashed, all of the organisation's activity would have stopped.

How did OMC Cloud solve it?

After carefully mapping usage patterns and loads, we built a migration plan aimed at improving performance, balancing the load and ensuring operational continuity:

• Instead of a single terminal server, we set up three RDP servers in the cloud, based on Windows Server, with strong specifications tailored to multi-user work.
• All users (about 70) were split between the servers according to role, level of activity and hours of use.
• We added a dedicated load balancer that routes connections dynamically, so users always connect to the least busy server in real time.
• Secure connections were configured with two-factor authentication.
• Each server is backed up separately, with immediate recovery when needed.
• All users, permissions and configuration are managed centrally from a single management interface in the OMC Cloud console.

What results did the migration deliver?

• The load is split across three servers, so each one runs efficiently.
• Login times dropped significantly, from an average of 12 seconds to 2–3 seconds.
• No disconnections or crashes have been recorded since the implementation.
• The user experience improved: software opens quickly, moving between screens is smooth, and long waits are gone.

How has the infrastructure grown since?

Since the migration, the factory has expanded its cloud infrastructure with additional servers for a testing environment, a dedicated backup for the ERP system and an internal data analytics system. The flexibility of OMC Cloud lets the organisation grow without depending on local hardware or temporary workarounds.

Frequently asked questions

Why split users across several RDP servers instead of one bigger server?

A single server is a bottleneck and a single point of failure. Three servers share the load, so each runs efficiently, and the business does not stop if one of them has a problem.

What does the load balancer do?

It routes each connection dynamically, so users always land on the least busy server in real time.

How are the RDP connections secured?

Connections are configured with two-factor authentication, and each server is backed up separately with immediate recovery when needed.

How much faster did logins become?

The average login time dropped from 12 seconds to 2–3 seconds, and no disconnections or crashes have been recorded since.

Conclusion

Moving from a single terminal server to a distributed RDP environment with load balancing gave the factory stability, speed and operational confidence. The teams work without faults, the IT manager controls every detail, and the business is ready to grow in the coming years. If you are also dealing with overloaded servers, slow remote access or dependence on a single system, now is the time to move to the cloud with OMC Cloud: fast, smart, distributed infrastructure for businesses that don't stop.