​Cloud Information Security - What We Do to Keep Your Data Safe, Backed Up, and Always Available​

Short version: at OMC Cloud your data is backed up automatically every day (and as often as hourly if you need it), backups are kept in at least two geographically separate data centers, and you can restore with one click from the console. DDoS attacks are filtered automatically, many of them before they even reach Israel. Access to our systems is protected with two-factor authentication, data is encrypted with AES-256, everything is monitored 24/7, and you are told immediately about any security incident.

Why does cloud information security matter so much?

Your business data is your most valuable asset. Whether it is sensitive financial data, customer records or internal company information, any security incident can damage customer trust and your reputation, and lead to significant financial losses.

The cloud brings a high level of security thanks to advanced technology and structured procedures. But it is the cloud provider's responsibility to show customers exactly how that security is managed, efficiently and transparently. So here it is.

How is your data backed up?

One of the first questions customers ask is "Is my data backed up?" The answer is yes, continuously and methodically:

• Frequent automatic backups: a full backup of your data every day, and more often if needed, down to hourly. Even after a serious failure, almost no data is lost.
• Multiple physical locations: backups are kept in at least two geographically separate data centers. Even after a natural disaster or an unusual event at one site, your data stays protected and recoverable.
• Instant recovery: a simple management interface lets you restore data with one click, without depending on anyone else.

How do we protect you from DDoS attacks?

Distributed Denial of Service (DDoS) attacks are among the most common threats to internet and cloud infrastructure. They try to crash or disrupt a service by flooding it with fake requests. This is how we handle them:

• Automatic detection and filtering: smart firewalls and IPS systems detect and neutralise attacks in real time, before they affect your service.
• A broad global network: 25 data centers worldwide let us absorb even large attacks without hurting performance.
• 24/7 human response: we do not rely on automation alone. Our security team is available around the clock and responds immediately to any incident.
• Filtering outside Israel: systems we built ourselves block many attacks before they reach Israel, and in many cases users never notice them.

What are our security procedures?

Customers deserve to know exactly how their data is protected. These are our procedures:

• Strict access and permission control: access to every system and server goes through strong authentication, including two-factor authentication (2FA), with precise per-user permissions.
• Strong encryption: AES-256, the industry standard, for data at rest and data in transit.
• Continuous monitoring: our systems are monitored 24/7, with periodic security audits, penetration tests and ongoing threat analysis.
• Regular security updates to operating systems and software, to stay protected against new threats.
• Immediate, transparent reporting: if a security incident occurs, even a minor one, we tell you straight away, explain what happened and what we did about it. In most cases the alert goes out automatically to both our support team and the customer.

Frequently asked questions

How often is my data backed up?

A full backup runs daily by default. You can increase the frequency, down to hourly backups.

Where are the backups stored?

In at least two geographically separate data centers, so an event at one site does not affect your backup.

Do I need to contact support to restore data?

No. You restore it yourself with one click in the management console.

What happens when a DDoS attack starts?

Our filtering systems detect and neutralise it automatically, and many attacks are blocked before they reach Israel. Our security team is also on hand 24/7 to deal with the incident.

Conclusion

At OMC Cloud, the security of your data is the foundation of our service. Frequent backups in multiple locations, advanced DDoS protection and transparent security procedures give you peace of mind that your data is in good hands. Want to learn more or explore our security solutions in depth? The OMC Cloud security team is happy to answer any question.